A TTC town hall meeting last Sunday was meant to further dialogue between commuters and frontline TTC workers but calls for TTC Chair Adam Giambrone’s head set a different tone. Continue Reading

The chair of a new TTC advisory panel says that responsibility for better customer service rests with both TTC managers and workers. During a public meeting at City Hall on Feb. 17, Adam Giambrone, TTC chair, and Joe Mihevc, the vice-chair, introduced Stephen O’Brien, 44, as head of the new TTC Customer Service Advisory Panel. The [...] Continue Reading